Frequently Asked Questions
Face & Co is a Malaysian brand established in April 2017. Our True Foundation – Pure & Glow – are made in USA while our True Bold Series (skincare range) are made in Singapore.
Our products are examined at an independent testing house and the results are validated by an independent dermatologist to verify that they are safe to use. We are also registered with Ministry of Health Malaysia.
Our products do not contain parabens. Please check the ingredient list on pack for the most up to date information. Alternatively, for more information on specific products please Contact Us
All our products are kind to skin and to animals too. We do not test our products on animals. We believe products that are safe for humans can be developed using non-animal approaches. We are strictly cruelty free.
Our True Foundation and True BB Screen contains SPF 30 and SPF 50, respectively. Some products advise wearing SPF after use due to the potency of the formulation. Please refer to the usage guide found on the product’s outer packaging for more information.
Our products can be used together, a maximum of three at a time. For example, you can apply True Serum, True Eye and True Foundation at the same time. Water based serums should be used before oils or other cream products.
We are operated fully online at this moment but we do ship worldwide. However, you need to add the shipping costs. We accept PayPal, Visa & Mastercard.
This will vary according to each person’s skin and the product being used.
Rinse with plenty of water and consult a doctor if irritation continues.
In general, our products should not be used on skin with a known condition unless a doctor has been consulted. Do not use on broken or irritated skin.
The shelf life of the products is in excess of 30 months whilst un-opened, so therefore the products have a period after opening rather than an expiry date. We suggest using the products within 6-12 months of opening. Please see individual products for the period after opening.
No, we are not Halal certified. However, all of our products are clinically tested and approved by the Ministry of Health Malaysia. Our products are all wudhu’ friendly as they are easy to apply and remove’